FAQ

Q: Is the Trendmood Box a Subscription Box?

A: The Trendmood Box is NOT a subscription box. Each box will be treated as a separate launch.  Some months could have 1-2 launches, while others might not have a launch. 

Q: Is the Trendmood Box available Internationally?

A: Unfortunately the Trendmood Box is currently only available within the US. We are working hard to allow International orders and will keep you updated. 

Q: How much is shipping?

A: Shipping within the contiguous USA is Free. Shipping to Alaska and Hawaii varies. 

Q: Are there specific days that the Trendmood Box be available?

A: Each launch date will vary month to month. 


Q: Will the boxes restock?

A: Unfortunately not. Once the box sells out, its gone!

 

Q: What is included in each box?

A: Each box will contain 4-5 items curated by Trendmood.  Items can include makeup, skincare, accessories, nail polish, and or apparel. 


Q: If I receive something that I don’t like or already have, can I return or exchange it?

A: Unfortunately not. All sales are final, and we do not accept returns or exchanges. 

Q: Can I buy more than one box?

A: Unfortunately not. All boxes are limited to one per customer

Q: How long does it take for my box to ship?

A: Please allow 3-5 business days for your box to ship. Then add an additional 3-5 business days for shipping time depending on where you live. 

Q: Can I cancel my order once I have placed it?

A: Unfortunately not. Once you place an order it’s final

Q: Can I buy more than one box?

A: Unfortunately not. All boxes are limited to one per customer